E-mail

Setting Up Your E-mail Accounts

Enter your Control Panel (http://yourdomainname.com/menu) and click on the Mail Manager link.

Once you are in the Mail Manager, you will notice that you already have a a "starter" mailbox with the same name as your account username. There is also one other initial setting - a "default entry" listing.

The "default entry" is set to "rejects default email" to start. What that means is that any email not sent to a specifically created address in your account will be rejected. We strongly suggest retaining this setting because spammers routinely bombard accounts, sending to
everything @yourdomain.com name hoping that it will be forwarded to a real email account. By rejecting it you will be eliminating a large amount of unwanted email.

To Add a New E-mail Address:

Click on the Add button on the left-hand side of the page.
On the right side of the resulting screen, under New Mailbox, enter a username for the account. This will be the e-mail address you want to use without the @yourdomain.com, example: "sales" in the address "sales@yourdomain.com"

Setup a password for the specific e-mail address.
Choose POP or IMAP. 95% of customers use the POP style account which is the standard web email choice, but you can read more about IMAP here.

In this example we have created a mailbox called "sales", so the full address will be "sales@websecurezone.com". Next select the here link to configure the mailbox.

The final step is the mailbox configuration screen, below. You can forward email to your ISP account, save mail on the server for downloading, and create auto-responders.

When you are finished, be sure to click "Save" button at the bottom of the screen

We recommend that you forward your mail boxes to your dial-up email account(s) (as in the example image above) rather than pop each individual account(s), especially if you have your email application (say Outlook Express, etc.) checking for email every 5 minutes or so. You will have fewer "can't retrieve email at this time" or "password not working" messages if you do so. Forwarding mail to dial-up account(s) is how we have all of our boxes set both personal and business.

Setting Up Your E-mail Accounts

Once you've configured your email accounts on the server from your control panel you'll need to update the email client program on the computer(s) that you want to use to send and receive email.
While there are a large number of e-mail clients available for you to use, we have screen shots for a few of the more popular programs for your assistance. Please click on the link to the right for the e-mail client that you are using. You will need the username and password for the e-mail account that you just setup. If your ISP offers access to their SMTP server you should choose that for your "SMTP Server" in your mail program settings - it's more efficient and faster than using ours. If your ISP does not permit that, then use "mail.yourdomain.com" as both incoming and outgoing (SMTP) server.

IMAP Details
Perfect for today's mobile businesspeople, IMAP (Internet Message Access Protocol) allows for mail to be accessed by various mail clients in various locations. Please note that no single mailbox can use both POP and IMAP at the same time. You will need to enable one or the other when setting up a new mail account. In the shortest terms, if you only access your mailbox from on PC, then the "POP" setting is best, but if you access it from multiple computers or locations, then "IMAP" is probably better. For more information on IMAP, please see the links below.

http://www.imap.org/
http://www.coruscant.demon.co.uk/mike/imap/basics.html
http://www.e-smith.org/docs/manual/5.0/imappop3.html

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